Plans and payment
There are two plans. The difference between them is what they do, not who you are.
- Portfolio — your clinical record. Logging cases by voice or by form, search across every case you’ve ever logged, clinical photos, insights, attestation-based verification, and export. This is a complete product. There’s nothing in it that nags you to upgrade.
- Practice — everything in Portfolio, plus the money side. Importing settlement spreadsheets, reconciling them against the cases you logged, spotting cases the hospital never settled, verification from payment data, and multi-year financial history.
The line sits where money changes hands, because that’s the part that hands money back. Finding a case the hospital never paid you for costs nothing — the first import shows you the finding either way. Keeping it found is the paid part.
Your cases are yours, always
This matters more than anything else on this page, so it’s stated plainly:
A lapsed subscription never takes away access to your own cases. Not after a failed card, not after you cancel, not ever.
If a payment fails, or you decide to stop paying, the financial features go read-only. Everything in Portfolio keeps working — logging, search, photos, insights, export, the lot. Your logbook is a permanent record of your professional life. Holding it hostage over a card that expired would make the whole thing pointless.
How the price is set
Two things decide what you pay:
Where you practise. Not your nationality, not where you trained — where you actually work today. A surgeon from Nairobi working in the NHS pays the high-income rate; a surgeon who moves to Kochi pays the India rate. Three groups: India, other low and lower-middle income economies, and high-income countries.
Whether you’re in training. A trainee rate exists and applies wherever you practise. It’s a credential you hold, not a hardship you declare — the same way a college affiliate rate works. It applies to Portfolio; the financial layer is priced the same for everyone, because settlement sheets are settlement sheets.
You pick both on Settings → Subscription, and you can change them. The current prices are shown on that screen — that’s the one place they live, so what you see there is always what you’d be charged.
Yearly billing is the better deal everywhere. Monthly exists in most places; in some it doesn’t, because a small monthly charge across borders loses more than a tenth of itself to card and currency fees before anyone is paid.
Indian prices include GST. Payment goes through Razorpay in India (so UPI AutoPay works) and Stripe elsewhere. Either way, the card details never touch this app — they go straight to the payment company.
Founding members
If you were invited to Case Logbook personally during the alpha, you joined as a founding member and your subscription fee is waived permanently. That is recorded against your account the moment you accept the invitation — the full Practice plan, financial features included, with no card to enter.
Permanently means what it says. The waiver carries no expiry date, no renewal date and no review date. It is not a trial, so there is no day on which it runs out and the financial side stops working. If you joined before this was written into the invitation, your account was given the same waiver anyway.
A waived fee is the same product as a paid one. There is no watermark, no separate track and nothing switched off, and nothing will start asking you to pay later.
If you can’t pay
Nothing here is zero, and nothing here is advertised as free. Where a fee genuinely can’t be paid, it’s waived — you write in, and the subscription is granted rather than charged.
A waived subscription is the same subscription. Same plan, same features, no watermark, no reduced version, no separate track. In the app’s own records it’s indistinguishable from a paid one; the only difference is that no payment company is involved.
Write to [email protected]. A surgeon in a district hospital with no budget line for software is exactly who this is for.
What paying doesn’t change
Paying doesn’t give anyone new visibility into your cases. Subscription details — which plan, which country, whether a payment succeeded — are kept completely apart from your clinical data and are never linked to it. Patient names, MRNs and your per-case earnings figures stay scrambled on your phone exactly as described in Where your data lives. Billing knows nothing about what you logged, and the case record knows nothing about what you paid.
There is no advertising in this app, and there never will be — at any size.